Last Updated: [Insert Date]
Welcome to Garden Trading Store! These Terms and Conditions outline the rules and regulations for using our website (gardentradingshop.com) and purchasing our elegant home and garden products.
1. Acceptance of Terms
By accessing our website and making purchases, you agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and our Privacy Policy. If you disagree with any part, please refrain from using our website.
2. Website Use
2.1 User Responsibilities
You agree to:
- Provide accurate and current information when creating an account or making purchases
- Not use our website for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper working of our website
2.2 Intellectual Property
All content on this website, including text, graphics, logos, and product designs, is the property of Garden Trading Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
3. Product Information
3.1 Product Descriptions
We strive for accuracy in describing our curated collection of home and garden products, including:
- Bar Tables & Sets
- Bathroom accessories and furniture
- Outdoor furniture (Bistro Furniture, Benches, etc.)
- Home decor (Baskets, Candles & Fragrance, etc.)
However, slight variations in color or design may occur. Product images are for illustrative purposes and may not reflect exact appearance.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
4. Orders & Payments
4.1 Order Process
Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends and holidays). Order confirmation does not constitute acceptance; we reserve the right to cancel orders for any reason.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method upon order confirmation.
4.3 Pricing
All prices are in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.
5. Shipping & Delivery
5.1 Shipping Areas
We ship worldwide except to some Asian countries and remote areas. Shipping restrictions may apply to certain products.
5.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
Delivery times are estimates and may vary due to customs processing or other factors beyond our control.
5.3 Delivery Issues
You must inspect delivered items immediately. Report any damage within 48 hours of delivery to [email protected].
6. Returns & Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- Unused and in original condition
- In original packaging with all tags
- Accompanied by proof of purchase
6.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Candles & fragrance products (opened or used)
- Installed or used bathroom accessories
- Opened cleaning products
- Sale items (eligible for exchange or store credit only)
6.3 Return Process
To initiate a return:
- Contact us within 15 days of delivery with your order number
- Wait for our approval and RMA number (within 2 business days)
- Ship items to: 3136 Larry Street, Milwaukee, US 53213 using trackable service
Customers are responsible for return shipping costs unless the return results from our error.
6.4 Refunds
Refunds are processed within 3-5 business days after we receive your return, issued to your original payment method. Bank processing may take additional 3-10 business days.
7. Liability Limitations
Garden Trading Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Inaccuracies in product information or pricing (we will correct errors when identified)
Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the item in question.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with a new “Last Updated” date. Continued use constitutes acceptance of modified Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.
11. Contact Us
For questions about these Terms or our products, please contact our friendly customer service team:
Email: [email protected]
Mail: 3136 Larry Street, Milwaukee, US 53213
